You have technical questions or need support for your physical security installation?
You want to access technical documentation and software downloads for our physical security products?
Request a license code – it’s fast and easy.
In case you didn’t receive a license code for your new Qognify VMS software, you can request one by filling in the form below.
The product ID necessary to issue your license can be found in the Qognify VMS client software. Please navigate to the menu option “Info – Product ID”. Next, copy the character string displayed there and insert it into the form below in the field named “Product ID”.
Note: do not use any non-latin or special characters when filling the form! Fields marked with a * are mandatory!
Are you using new server hardware with an existing Qognify VMS installation? In this case, please generate a new product ID – and send it to us using the form below.
Have you updated an existing installation without modifications in the hardware? Have you expanded your system or lost your license code? In these cases you can simply request a new license code. To do this, please send us the installation number (INR) of your Qognify VMS server.
Note: The license code will be sent to the email address stored in our systems. Do not use any non-latin or special characters when filling the form! Fields marked with a * are mandatory!
In case you didn’t receive a license code for your new Hexagon software, you can request one by filling in the form below.
The product ID necessary to issue your license can be found in the client software. Please navigate to the menu option “Info – Product ID”. Next, copy the character string displayed there and insert it into the form below in the field named “Product ID”.
Are you using new server hardware with an existing Hexagon installation? In this case, please generate a new product ID – and send it to us using the form below.
Have you updated an existing installation without modifications in the hardware? Have you expanded your system or lost your license code? In these cases you can simply request a new license code. To do this, please send us the installation number (INR) of your Hexagon server.
In case you didn’t receive a license code for your new Cayuga software, you can request one by filling in the form below.
Are you using new server hardware with an existing Cayuga installation? In this case, please generate a new product ID – and send it to us using the form below.
Have you updated an existing installation without modifications in the hardware? Have you expanded your system or lost your license code? In these cases you can simply request a new license code. To do this, please send us the installation number (INR) of your Cayuga server.
