Getting the right insights to the right people at the right time

Critical incidents have the potential to significantly impair an organization’s business processes – whether a severe one brings all operations to an immediate standstill or many small ones require significant efforts and costs due to sheer frequency. Especially in highly regulated environments, any incident needs to be processed in a standardized, traceable way to avoid a breach of rules, which may result in significant penalties – again and again. Also, severe incidents have to be mitigated quickly to avoid media attention.

HxGN dC3 Orchestrator is the leading PSIM and incident management solution and integrates and correlates information from multiple and diverse systems across the enterprise in real time. At the same time, it coordinates the most effective responses, ensuring everyone in the operational chain knows what's happening, where it’s happening and how to respond. HxGN dC3 Orchestrator provides the tools necessary to address every aspect of the incident lifecycle.

Benefits

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    Situational awareness

    When an incident occurs, a solid informational basis is key to assess its severity and decide on next steps.

    HxGN dC3 Orchestrator collects, integrates and correlates data from a large number of sensors and third-party systems, creating a consolidated view of an incident to facilitate decisions. It also visualizes details in an intuitive multiIayered GIS-based map view.

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    Automated workflows

    The quality of incident management is defined by effectiveness and efficiency. To achieve both, it's important to guide operators to take the right steps in a coordinated manner.

    The advanced workflow capabilities of HxGN dC3 Orchestrator allow organizations to digitalize their standard operating procedures (SOPs) for routine and emergency situations. If tasks are not performed correctly or on time, the incident can be escalated to the next instance.

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    Enhanced compliance

    Many organizations operate in strictly regulated environments such as critical infrastructure. For them, non-compliance is not only costly, but also a significant business risk.

    Through automated workflows and reporting, HxGN dC3 Orchestrator ensures policies and procedures are followed uniformly. Moreover, it provides the ability to monitor compliance trends via trend analysis, helping organizations sustain compliance over time.

Use cases

More details?

Looking for more detailed information? Take a look at the HxGN dC3 Orchestrator product brochure.

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HxGN dC3 Mobile Client

The HxGN dC3 Mobile Client turns a smartphone or tablet into a versatile security and incident management tool. The app offers an easy and comfortable way to access a HxGN dC3 Orchestrator installation on the go, resolve incidents remotely and works as a remote extension of your control center.

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Further questions?

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